Privacy Policy

Takalamu is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, and protect your information when you use our Arabic learning platform.

The data controller is: Takalamu Email: [email protected] For any questions regarding this policy, you can contact us at the address above.

We collect the following types of data: Registration data: • First and last name • Email address • Password (encrypted) • Preferred language Usage data: • Progress in lessons • Quiz results • Time spent on the platform • Learning preferences Technical data: • IP address • Browser type • Operating system • Connection data

We use your data to: • Provide and improve our learning services • Personalize your learning experience • Track your progress and suggest appropriate content • Communicate with you about your account • Process payments and manage subscriptions • Analyze platform usage to improve it • Comply with our legal obligations

We never sell your personal data. We may share your data only in the following cases: • With our service providers (hosting, payment) under confidentiality agreements • To comply with legal obligations or court decisions • To protect our rights, property, or security • With your explicit consent

We retain your personal data: • Account data: as long as your account is active • Progress data: 3 years after last activity • Payment data: according to legal obligations (generally 10 years) • Technical data: 13 months maximum You can request deletion of your data at any time.

Under GDPR, you have the following rights: • Right of access to your personal data • Right to rectification of inaccurate data • Right to erasure of your data • Right to restriction of processing • Right to data portability • Right to object to processing • Right to withdraw your consent To exercise these rights, contact us at [email protected]

We implement appropriate security measures: • Encryption of sensitive data • Restricted access to personal data • Continuous monitoring of our systems • Regular team training • Periodic security audits

We use cookies to: • Maintain your login session • Remember your preferences • Analyze platform usage • Improve performance You can manage your cookie preferences in your browser settings.

Your data may be transferred to countries outside the European Union only if these countries offer an adequate level of protection or if appropriate safeguards are in place.

Our service is intended for people aged 16 and over. We do not knowingly collect personal data from children under 16 without parental consent.

We may modify this privacy policy. In case of significant changes, we will inform you by email or via a notification on the platform at least 30 days before the changes take effect.

For any questions regarding this privacy policy or to exercise your rights: Email: [email protected] You also have the right to file a complaint with your local data protection authority if you believe your rights are not being respected.